AI receptionist setup & management · For HVAC and plumbing shops
An AI receptionist picks up. Callers you miss get a text back. Your reviews get a reply, and customers can book online. ExtraHands AI sets it all up and runs it — so fewer jobs slip away while you’re on one.
Free · No card required · One page within 48 hours · No sales call
The audit is free, and the price is published. Find out what happens to the calls you miss: one page in plain English on your phones, your Google listing, and your reviews, within 48 hours — plus the cost if you want us to fix it.
Your free AI audit — one page
SampleFormat example — your audit covers your own Google listing, your reviews, and what happens when someone calls your shop.
The three biggest gaps, ranked
Illustrative format only — the findings above are examples, not a real shop’s audit. Yours is researched from your listing, your reviews, and your phone setup, and delivered with a short video walkthrough recorded by a person.
Built for shops where the owner is also on the tools. The service is the same; the page is written for your trade. Pick the one that sounds like your shop:
HVAC shops Roofs, attics, and the first freeze The 9 p.m. no-heat call, the maintenance-plan member, the replacement lead that should come straight to you. See the HVAC page → Plumbing shops Burst pipes don’t keep office hours The 6 a.m. Saturday call, the weekend water heater, the emergency definition you set once and we follow. See the plumbing page →The terms we work to
48 hours
from audit request to the one-page summary and video walkthrough in your inbox — the audit is the first deliverable, and it is free.
14 days
for setup to be working, or the $497 setup fee comes back. The guarantee is written into the pricing below, with the claim spelled out.
Every week
a person reads your call transcripts and fixes what the receptionist got wrong. You see the week in a plain text summary — no scheduled calls, ever.
30 seconds
is all the receptionist gets before it has said what it is: your shop’s automated assistant. It never pretends to be a person.
These are the service’s own working terms — each one is stated in full, with its conditions, in the pricing and terms sections of this page.
The problem
You’re on a roof, under a car, or under a sink. The phone rings. Nobody picks up. Not everybody leaves a voicemail — some just call the next name on Google.
A missed call during work hours can be a job you already paid to win — the ad, the truck, the Google listing — handed to a competitor. And the bad reviews sit unanswered because you’re busy doing the actual work, while new customers read those first.
You didn’t start your business to sit by the phone. But the person calling might not wait for a callback.
Answer four quick questions and see what missed calls might be costing your shop each month — in dollars, from your own numbers. No industry averages; the math is yours.
How this is figured: weekly calls × the unanswered share × 4.3 weeks = missed calls a month. Missed calls × your close rate = jobs. Jobs × average job value = the month’s number. Every figure is an estimate from your own numbers — pre-filled above with example numbers, so change any of them. The free audit compares your number against your real Google listing, your reviews, and your phone setup.
Check this number against the real thing — free, one page, 48 hours.
Three ways shops carry the missed-call problem today — and who ends up doing the work on each:
| The route | Cost | Who does the work |
|---|---|---|
| Let it ring, and call back later | Your number, from the calculator above | Nobody — the caller decides whether to wait, and some just call the next name on Google. |
| A self-serve AI answering tool | From $49/mo | You do — the setup, the scripts, the weekly checking, the review replies, all of it, in hours you don’t have. |
| ExtraHands AI | $497 once, then $297/mo | Us — the setup, the scripts, the weekly transcript review, the review replies, and the monthly report, all run for you. |
The self-serve figure is the published starting price of OnCrew (oncrew.ai), a contractor answering tool recorded in our offer research, October 2026 — a market anchor, not a quote; plans and terms vary. The ExtraHands figures are the live prices in the pricing section of this page. The first row is your own arithmetic from the calculator, not our number.
How it works
No sales call, no settings to learn, no dashboard to check. The whole thing runs by email and checkout.
What you do: send one email. We research your Google listing, your reviews, and your phone setup, and you get the one-page summary plus a short video walkthrough recorded by a person — within 48 hours, free, no card. If you want it fixed, the install is one checkout, no call needed. If not, keep the audit.
What you do: answer one email about how you want calls handled. We put the AI receptionist on your existing business line, set up missed-call text-back, online booking, and review replies, and handle the texting registration your carrier requires. A person writes and approves every script, text template, and review reply before anything goes live. The setup guarantee clock runs from the day we start: working within 14 days, or the $497 comes back.
What you do: read a short weekly text summary. A person reads your call transcripts every week and fixes what’s off. Reviews get replies a person approved. Once a month you get a one-page report: calls answered, texts sent, reviews handled, bookings taken.
Start with the free audit — it is step 1, and it costs nothing but one email.
The offer
ExtraHands AI sets up and runs the answering layer of your shop — the receptionist, the text-back, the review replies, the booking path — and a person keeps it honest every week.
Prefer to verify first? The checkable details — deliverables, what it runs on, timelines, limits, what we are not are in one place, below the offer.
Every line above is a term of the service, not a slogan — if we ever can’t hold one, the honest move is to tell you and stop, and the care plan is month-to-month so you can hold us to exactly that.
For the owner who verifies
Everything on this page that can be checked, gathered: what arrives, what it runs on, how long things take, where the limits sit, and what this service is not.
Pricing
There are no tiers to decode: one setup, one monthly care plan, software at cost. Start with the free audit, or go straight to setup — checkout is online, no call needed either way.
Free
One page + video walkthrough · within 48 hours · no card
By email — send the request and we research your listing, your reviews, and your phone setup. Keep the audit either way.
$497 one-time
We learn how you want calls handled, set it all up, and test it before it goes live
Working within 14 days of the start, or the $497 is refunded — the claim is spelled out under these prices.
$297 /month
Month to month · cancel anytime · starts once your setup is live
How it starts: the care plan manages a setup that has to exist first, so it isn’t sold on its own. When your setup goes live, the care-plan checkout arrives in your onboarding email — same published price, $297/mo, month to month.
Software is billed at cost, and you see the number before you start. If your scheduling software already has an AI receptionist, we set up and run that one, so you don’t pay twice.
The setup guarantee: if we can’t get it working within 14 days of the day we start, you get the $497 back. Claim it by emailing chiticohq+extrahands@zohomail.com and saying so — the refund goes back to the card you paid with. It is a guarantee about our setup work, and it is the only kind we make: we never guarantee jobs, bookings, or revenue, because those depend on your market, not our settings.
The care plan does not cover answering calls live ourselves, running your dispatch or schedule, or weekly calls — a weekly text summary takes their place. Full terms are in the section below.
In plain words
We promise a process and a paper trail — the things this service controls. We never promise what the work will do for your shop, and any service that guarantees you jobs is guessing with your money.
Setup working within 14 days of the start, or the $497 setup fee is refunded. Claim it by email — write to chiticohq+extrahands@zohomail.com and say the setup isn’t working; the refund returns to the card you paid with. The guarantee covers the setup being live and working as configured. It does not cover call volume, bookings, or revenue.
The receptionist follows the rules and scripts you approve; it can still get a call wrong, which is why a person reads the transcripts weekly and fixes what’s off. We never answer your line live ourselves, never run your dispatch or schedule, and never hold a sales call. Software your setup needs is billed at cost, and you see the number before you start.
The price on this page is the total at checkout; nothing is added after. Payments are processed by Stripe — we never see or store your card number. The setup is a single one-time payment. The care plan bills monthly, starting when your setup is live, and its checkout is sent in your onboarding email.
The care plan is month to month. Email us and say you want to cancel — there are no further charges, no cancellation call, and no exit form. You keep your reviews, your bookings, and your number, and we hand over whatever was built on your accounts.
Questions
No. It’s the backup for the calls nobody can take — after hours, on jobs, on lunch. If you have a front desk, we cover the gaps. If you don’t, we are the gap coverage.
Yes. The receptionist is upfront: it introduces itself as the business’s automated assistant in the first 30 seconds of the call. No pretending to be a person. Honesty builds more trust than a fake “hello.”
Nothing client-facing goes out without a human check during setup, and review replies are approved by a person before they post. Booking confirmations and texts run on scripts you approve in advance. A person reads your call transcripts every week and fixes what’s off — and you see the week in your summary.
No. It works with your existing business line — the number your customers already dial — and with the scheduling software you already run.
The guarantee is the honest answer: setup is working within 14 days of the day we start, or the $497 comes back. The carrier texting registration takes about a week of that window, and we handle it. The audit, before any of that, takes 48 hours.
You keep your reviews, your bookings, and your number. We hand over whatever was built on your accounts. The care plan is month to month — email us, and there are no further charges and no cancellation call.
Free AI audit. One page, plain English, 48 hours. Then decide.
Get my free AI auditNo card required · No obligation · We never share your info